Wonderful game! It's one of the best I've ever played, and the clean flow makes it really worthwhile to play. However, I made a fifteen dollar purchase on coins and gems a few days ago, but experienced some trouble with inviting a friend from Facebook to play. I thought uninstalling and reinstalling/restarting my phone would help. I lost all my EXP progress to the next level, all my currency, my clan, my skin, etc. I synched data. It only gave me back my weapons and level. EXP still gone. Coins and gems still gone. Skin still gone. Clan still gone.
I'm not much for whining. But I made a purchase, and I lost it, despite synching data and restoring purchases. I don't even care about the EXP, clan, records, skin, or any of that. I don't even care about my unspent coins! Those can be earned back with hard work and time. Honestly, I just want the 93 gems I didn't use yet back. I will provide purchase information, as I still have it from the Google Playstore if I must provide proof. I still have the two receipts containing my purchase information. Please provide assistance, as this would really ruin the game for me otherwise. I have already sent multiple e-mails and a Google Play review and have continued to be ignored. Assistance would be greatly appreciated.
Thank you, Mariah
Game: PixelGun3D
Version: 10.0.9.655
Device Type: Handheld samsung SCH-I545 OS
Version: Android OS 5.0.1 / API-21
I'm not much for whining. But I made a purchase, and I lost it, despite synching data and restoring purchases. I don't even care about the EXP, clan, records, skin, or any of that. I don't even care about my unspent coins! Those can be earned back with hard work and time. Honestly, I just want the 93 gems I didn't use yet back. I will provide purchase information, as I still have it from the Google Playstore if I must provide proof. I still have the two receipts containing my purchase information. Please provide assistance, as this would really ruin the game for me otherwise. I have already sent multiple e-mails and a Google Play review and have continued to be ignored. Assistance would be greatly appreciated.
Thank you, Mariah
Game: PixelGun3D
Version: 10.0.9.655
Device Type: Handheld samsung SCH-I545 OS
Version: Android OS 5.0.1 / API-21