ACCOUNT ISSUE

Discussion in 'Pixel Gun 3D Amazon Players' started by sraffie, Nov 27, 2015.

  1. sraffie

    sraffie New Member

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    IGN:
    sraffie
    Device:
    Amazon
    I've been playing pixel gun 3d for about 2-3 weeks... My ign is sraffie and I played for a bit then stopped then when I went back on, it took away my coins and I had to do the tutorial again. It took away my coins,gems,level,friends etc and it so annoying. I've been saving up for the hellraiser and finally got it and all my hard work is gone.... PLEASE help me !!!
     
  2. ᴺ1ᴳᴴᵀᴹᴬᴿ3

    ᴺ1ᴳᴴᵀᴹᴬᴿ3 Lazy Drivers Crew Chief

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    IGN:
    Retired
    Device:
    Android
    When did you last play the game before you stopped?
     
  3. sraffie

    sraffie New Member

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    IGN:
    sraffie
    Device:
    Amazon
    5 mins before ish today

    I wasnt clear, it uninstalled BY ITS SELF and then I install it again and everything is gone.
     
    Last edited by a moderator: Nov 27, 2015
  4. ᴺ1ᴳᴴᵀᴹᴬᴿ3

    ᴺ1ᴳᴴᵀᴹᴬᴿ3 Lazy Drivers Crew Chief

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    IGN:
    Retired
    Device:
    Android
    I'd recommend you'd be a bit more patient with the problem. Hastiness isn't getting us anywhere.

    Do you remember what your player name was when the game was uninstalled?
     
    • Funny Funny x 1
  5. Hayabusa

    Hayabusa Well-Known Member

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    Try the 'Restore Purchases' button in settings. If that doesn't work, then it's possible that your Amazon Game Circle account didn't save your profile; in which case you can say goodbye to your account forever.

    Thank you and have a good day, Sir
    ~Blackout
     
  6. sraffie

    sraffie New Member

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    IGN:
    sraffie
    Device:
    Amazon
    It was sraffie

    I clicked restore purchases , and nothing happened. Do I have to restart the game
     
    Last edited by a moderator: Nov 29, 2015
  7. ᴺ1ᴳᴴᵀᴹᴬᴿ3

    ᴺ1ᴳᴴᵀᴹᴬᴿ3 Lazy Drivers Crew Chief

    Messages:
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    IGN:
    Retired
    Device:
    Android
    Assuming you're on 10.1, try going to the friends list, go to the "find friends" tab, and type in your name. Can you find a player with the name, level, skin, stats, etc. of your old account?
     
  8. sraffie

    sraffie New Member

    Messages:
    12
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    IGN:
    sraffie
    Device:
    Amazon
    it's alright I started again and I'm basically back to where I was before...the problem was that I disabled cloud saving for Amazon circle...that's why I couldn't get my old acc this for the help I enabled it now :grin:
     


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