ACCOUNT ISSUE

sraffie

New Member
I've been playing pixel gun 3d for about 2-3 weeks... My ign is sraffie and I played for a bit then stopped then when I went back on, it took away my coins and I had to do the tutorial again. It took away my coins,gems,level,friends etc and it so annoying. I've been saving up for the hellraiser and finally got it and all my hard work is gone.... PLEASE help me !!!
 
5 mins before ish today

I wasnt clear, it uninstalled BY ITS SELF and then I install it again and everything is gone.
 
Last edited by a moderator:
Try the 'Restore Purchases' button in settings. If that doesn't work, then it's possible that your Amazon Game Circle account didn't save your profile; in which case you can say goodbye to your account forever.

Thank you and have a good day, Sir
~Blackout
 
I'd recommend you'd be a bit more patient with the problem. Hastiness isn't getting us anywhere.

Do you remember what your player name was when the game was uninstalled?
It was sraffie

I clicked restore purchases , and nothing happened. Do I have to restart the game
Try the 'Restore Purchases' button in settings. If that doesn't work, then it's possible that your Amazon Game Circle account didn't save your profile; in which case you can say goodbye to your account forever.

Thank you and have a good day, Sir
~Blackout
 
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Assuming you're on 10.1, try going to the friends list, go to the "find friends" tab, and type in your name. Can you find a player with the name, level, skin, stats, etc. of your old account?
it's alright I started again and I'm basically back to where I was before...the problem was that I disabled cloud saving for Amazon circle...that's why I couldn't get my old acc this for the help I enabled it now :grin:
 
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